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Contact Vectren Source
Questions about your natural gas service? Rate questions or looking for more information about specific Vectren Source products? Problems with your service? Enter your zip code below and we'll take you directly to the specific contact information for your area.
Gas Emergency?
If you know your utility, use this handy list below. If you're not sure, simply enter your zip code below and look at the upper right hand corner of the page you're taken to. Do not try to investigate a suspected natural gas leak yourself, but rather exit the premises immediately and leave it to a professional.
Columbia Gas of Ohio: 1-800-282-0157
Dominion East Ohio: 1-877-542-2630
Northern Indiana Public Service Company: 1-800-634-3524
National Fuel - New York: 1-800-444-3130
National Grid - New York: 1-800-892-2345
Vectren Energy Delivery of Ohio: 1-800-227-1376
Duke Energy Ohio: 1-800-634-4300
General Contact Information
While most questions are best asked of your local utility, Vectren Source is happy to help in any way we can.
As always, we appreciate your comments and questions and will get back to you with answers as soon as possible. Please remember that in most cases, Vectren Source does not bill you directly for your natural gas service. Please direct billing questions to your local utility, which you can find by entering your zip code in the space below.
FRIENDS Plus
1-866-397-5746 (toll-free), M-F, 8:00 a.m. - 6:00 p.m. Eastern
Our Customer Care Phone Number:
1-866-306-8136, M-F, 8:00 a.m. - 6:00 p.m. Eastern
Our Mailing Address:
Vectren Source
P.O. Box 3037
Evansville, IN 47730-3037
Our Email Address:
customercare@vectrensource.com
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Vectren Source is not the utility. Vectren Source is not an affiliate of Vectren Corporation. Vectren Source is a trademark of Vectren Corporation and is being used pursuant to license. Service is provided by a Direct Energy company.